Frequently Asked Questions
Why use Fleetwood Specialty Pharmacy?
Fleetwood Specialty Pharmacy? Can meet all your prescription needs with just ONE call. From coordinating refills, to discreet counseling and referral assistance, we provide an exceptional level of service to both our patients and professionals.
How do I become a Fleetwood Specialty Pharmacy patient?
It’s easy to enroll. Please complete the Patient Enrollment Form for the pharmacy location nearest you. You can also call us at 914-665-5556 | 914-665-5584 to talk with a Fleetwood team member. We are also happy to assist in the transfer of your prescriptions from your current pharmacy.
How can I refill my medications?
You can refill your medications 24 hours a day, 7 days a week. Simply do one of the following:
- Complete your refill request online OR
- Call our numbers: 914-665-5556 | 914-665-5584
How will I receive my medications?
You may pick your medications up from any one of our pharmacy locations, or we will deliver* your medications to you in discreet packaging, at no charge.
What happens if I have a drug reaction?
If you have a drug reaction and need emergency medical assistance, please call 911. Other questions about drug interactions and side effects can be directed to one of Fleetwood’s highly trained pharmacists or to your prescriber. We even have a pharmacist available 24 hours a day, 7 days a week at 914-665-5556 | 914-665-5584.
What is your holiday schedule?
What happens when I travel?
One of the benefits of being a Fleetwood Specialty Pharmacy patient is that we can deliver* your medications to your travel destination—just notify us 3 business days in advance. If you are not currently a patient of Fleetwood Specialty Pharmacy and would like to be, we will be happy to assist in the transfer of your prescription from your current pharmacy to Fleetwood.
What happens in the event of a natural disaster or catastrophe?
Fleetwood has the resources in place to ensure you never miss taking your medications. As long as you contact us and let us know where to send your medication*, you are covered. Fleetwood Specialty Pharmacy will do the rest.
How do I dispose of unused, unwanted, or expired medication?
Medicines play an important role in treating many conditions and diseases, but when they are no longer needed it’s important to dispose of them properly to avoid harm to others. The FDA has provided disposal options and some special disposal instructions for you to consider when throwing out expired, unwanted, or unused medicines. Learn more at fda.gov
Can I purchase drugs from Online or Internet Pharmacies?
You must be careful when purchasing prescription and non-prescription medications from unregulated internet pharmacies. Some may appear to be located in the United States or in another country.
The DEA has posted consumer alerts advising the Purchase of Drugs Online. To get more information, please visit the DEA’s Website by clicking:
Consumer Alert: DEA Warning – Buying Drugs Online
Why use Fleetwood Specialty Pharmacy?
Fleetwood Specialty Pharmacy? Can meet all your prescription needs with just ONE call. From coordinating refills, to discreet counseling and referral assistance, we provide an exceptional level of service to both our patients and professionals.
How do I become a Fleetwood Specialty Pharmacy patient?
It’s easy to enroll. Please complete the Patient Enrollment Form for the pharmacy location nearest you. You can also call us at 914-665-5556 | 914-665-5584 to talk with a Fleetwood team member. We are also happy to assist in the transfer of your prescriptions from your current pharmacy.
What is your holiday schedule?
How can I refill my medications?
You can refill your medications 24 hours a day, 7 days a week. Simply do one of the following:
- Complete your refill request online OR
- Call our numbers: 914-665-5556 | 914-665-5584
How will I receive my medications?
You may pick your medications up from any one of our pharmacy locations, or we will deliver* your medications to you in discreet packaging, at no charge.
What happens if I have a drug reaction?
If you have a drug reaction and need emergency medical assistance, please call 911. Other questions about drug interactions and side effects can be directed to one of Fleetwood’s highly trained pharmacists or to your prescriber. We even have a pharmacist available 24 hours a day, 7 days a week at 914-665-5556 | 914-665-5584.
What happens when I travel?
One of the benefits of being a Fleetwood Specialty Pharmacy patient is that we can deliver* your medications to your travel destination—just notify us 3 business days in advance. If you are not currently a patient of Fleetwood Specialty Pharmacy and would like to be, we will be happy to assist in the transfer of your prescription from your current pharmacy to Fleetwood.
What happens in the event of a natural disaster or catastrophe?
Fleetwood has the resources in place to ensure you never miss taking your medications. As long as you contact us and let us know where to send your medication*, you are covered. Fleetwood Specialty Pharmacy will do the rest.
How do I dispose of unused, unwanted, or expired medication?
Medicines play an important role in treating many conditions and diseases, but when they are no longer needed it’s important to dispose of them properly to avoid harm to others. The FDA has provided disposal options and some special disposal instructions for you to consider when throwing out expired, unwanted, or unused medicines. Learn more at fda.gov
What happens if I have a drug reaction?
If you have a drug reaction and need emergency medical assistance, please call 911. Other questions about drug interactions and side effects can be directed to one of Fleetwood’s highly trained pharmacists or to your prescriber. We even have a pharmacist available 24 hours a day, 7 days a week at 914-665-5556 | 914-665-5584.
What happens in the event of a natural disaster or catastrophe?
Fleetwood has the resources in place to ensure you never miss taking your medications. As long as you contact us and let us know where to send your medication*, you are covered. Fleetwood Specialty Pharmacy will do the rest.